: After a few months of loud clicking coming out of my Western Digital MyBook it finally died. When WD Backup is opened, The WD Backup Drive Helper process should start running. Like many manufacturers, WD Passport has its own backup software called WD SmartWare. Note: Please make sure that your WD My Book external hard drive can be recognized by your computer. God bless you , i been tryin to extract the hdd from the wd enclosure for a week , i finally figured out what wd has been doing. Method 1: Initialize WD hard drive in Disk Management. Therefore, I removed the MY Book drive from its enclosure and installed it in my desktop second bay, replacing a WD 160 MB drive used for backup in the desktop computer. Method 1: Add a Windows Credential for your WD My Cloud account . Use your screwdriver to create a small gap between the clips and the panel. I’ve noticed that brute force is used in most of the videos on Youtube which show how to shuck the hard drive of a WD My Book. The My Cloud series and the My Book Live Duo Network Attached Storage have a USB port on the back of these units. US. Hello, I backed up my desktop drives on a Western Digital Essential Book protected with PW, I had an issue on my desktop and recovered it, after that I am not able to reach my WD external Drive, as I can not enter the correct password (the PW has more character than … Double-click the My Book drive icon. December 8, 2019 December 8, 2019 / Kai. Using the Western Digital My Book hard drive facilitates our lifes, you can take your favourite media data or any important files to anywhere when you need them. If all above methods don’t work, I suggest to contact WD for assistance, they may give some suggestions or … Page 96 Recovering from a Safepoint The Recover section enables you to restore your data from a safepoint to a factory- fresh My Book Live or compatible Western Digital device. WD My Book external HDD Will not show up in Windows 10 I am trying to get a WD MY Book HDD connected to my PC running Windows 10. Page 97 6. If not, WD Backup will not see the drive. i applaud their creativity.m a bit more suspicious about the quality of the internal drive . How to Open a Western Digital MyBook USB Drive. Open this software. For information about optional accessories for WD products, visit: Figure 1. A backup made by WD SmartWare can be retrieved with a few simple steps. Double-click the WD_Mac_Tools folder. To create a backup on your WD drive using the Wd My Book Backup Software, follow these steps.. Connect your My Book drive to the Windows desktop using a standard USB cable. WD Backup does not see my drive. USB ™ 3.1 Gen-1 Type-C ™ to Type-C ™ Cable USB ™ 3.1 Gen-1 Type-C ™ to Type-A Cable Disk Replacement Tool AC to DC Power Adapter About Your WD Storage Device My Book Duo User Manual 1 Slowly work around the clips, while opening the back, otherwise you risk breaking these. My Book drive, with the WD Backup ... Open the WD Backup software: From the Installation complete dialog, click Back up files with WD Backup Click on the WD Backup desktop icon. There are four inner clips in the back, 2 on each side of the chassis. I did install the software back then. Your Windows PC can’t see, or open the drive. 1. How To Open WD My Passport For Mac On Windows? If gaining permissions does not fix the issue, download EaseUS hard drive recovery software to retrieve and export data from inaccessible WD My Passport. How to open / shuck a WD My Book (New) without breaking the case. If you want to use WD SmartWare to retrieve files from WD Passport, you must back up files in advance. Since Western Digital uses a self-snapping cover to snap on the case, it is good to know where are these clips. Securely access your photos, music and files from anywhere. ; Make sure that the screwdriver has a flathead. 5. I have tried all my passwords i can remember but just cant get the right couldn't open: See More: how to unlock forgotten WD HDD smartware password. Click the Discover button to display a list of available devices on your network: 3. My Book Drive Kit Components. This answer explains how to format a WD drive for use on Windows and macOS. ; Take your hard drive and look for the clips that are holding the center part together. If you have a Mac, you can get a Mac version to follow similar steps to recover your lost data from WD My Book external hard drive. It comes with all the software you need to help protect your data, including WD Backup and WD Security software and is compatible with Apple Time Machine. The following WD My Book data recovery guide is done with Recoverit Data Recovery for Windows. So here I am, I plug in and go to G drive and see a file called WD_Smartware, I do not see my stuff, it is just docs about the drive and junk I do not know what it is but its not pictues files. Optional Accessories. We opened this hard drive for purposes of data recovery at our office and ultimately ended up replacing the board in order to get the data out, successfully. This way applied to the situation that your WD hard drive shows as not initialized disk when you open Disk Management. To do so, you need to: Right-click on the Start Menu to open the WinX Menu. Western Digital My Book – Opening the Case – Removing the Drive I recently needed to removed the drive from a Western Digital My Book External USB/eSATA drive enclosure. This can be used to connect an external USB hard drive. 2. ; On your Windows, launch the WD Backup software and click the Add Backup Plan tab. This software would allow your PC to see, read and write to the drive. In addition, the system supports My Book, My Book, My Book for Mac, My Book Duo, My Passport, My Passport Ultra (WD Backup), My Passport Ultra Metal, My Passport for Mac, My Passport for Mac, and My Passport Air. How do i unlock my WD passport, i forgot my password i set several years ago. Open a Western Digital Elements Hard Drive Case: Step 3 – Open the Case. This version of the MyBook has no external screws and has to be opened similar to a b… Works everywhere else that I am not running Windows 10. If you cannot access WD My Passport external hard drive due to 'access denied' error, this page's solution is helpful. Here you will find step-by-step instructions on how to open a Western Digital My Book Essential USB 3.0 1.5TB version of the external hard drive. Because WD My Passport for Mac has a Mac OS Extended (Journaled) file system (HFS+) written on it. This isn’t necessary if you know where to apply pressure on the case. The Select your WD storage device or cloud service dialog shows all of the Your options are to use a third party software solution that sits on your windows PC. After knowing the locations of these clips, simply use a screw driver to open the case carefully on these locations. ; Click the Next button and select the Automatic Backup Schedule … 1.Create a new user on My Book Live (for example: 007) 2.Create a new local account on Windows 10 (same username:007) 3.Set this account to administrator. Double-click LifeAgent.dmg. WD SmartWare WD SmartWare is another great tool for recuperating access to your hard drive. I also called WD, and they suggested returning the drive for an new one, but I wanted the data on the drive. Western Digital My Book is a sleek series of Western Digital (WD) external hard drives. Follow the steps below: 1. As shown in Figure 1, your My Book drive kit includes the following: My Book drive, with the WD Backup, WD Drive Utilities ™, and WD Security ™ software USB 3.0 cable AC adapter Quick Install Guide . Locate the WD hard drive that going to be initialized and right-click it. My Passport, My Book, & WD External USB Drive FAQ How to Partition and Format a WD Drive on Windows and macOS. WD Backup not seeing my drive may be caused by various reasons. the desktop and a My Book icon appears. I did install the software back then. I had an extra SATA drive around, so I thought why not replace it? BUT this WD My Book Essential 2TB has software and I am lost!!! MY BOOK USER MANUAL Checking Drive Status Hover the pointer over the WD Quick View icon to see the drive capacity used and drive temperature status, and to find out if the drive is locked: Monitoring Icon Alerts The WD Quick View icon flashes to indicate drive status: IF the WD SmartWare icon flashes . You can follow the instruction below: Step 1. If you have the 1.5TB My Book with a similar looking case, you should be able to disassemble it using the same (or similar) technique that I use in this tutorial. In addition, you can use a My Book hard drive to back up your computer's internal hard drive in case of data loss. ide hdds are on the way out wd hdds are filled with ide cheap drives, its a marketing ploy to sell a high end product usb drive with a cheap enclosure enabled ide. The simplest and most widely effective fix for this issue is to simply add a Windows Credential for your WD My Cloud account to the credentials list on your Windows 10 computer. Setting up and using WD Security and WD Drive Utilities. Choose the WD My Book device to create a scheduled backup plan. While the MyBook Live's book-shaped chassis is nice, the clips preventing it from opening are not. Local PC Security, Anti Virus, Malware protection or End Point Protection software may need to be configured to Allow WD Backup. My Cloud Web access. After researching the issue, it appears that the Western Digital My Book drives use software called "WD Discovery" to lock and unlock the drive, though I could not find an option to disable the write protection. If prompted, select the language of choice from the available folders. With a My Book external hard drive, produced by Western Digital, you can store large amounts of digital data, including music, videos and photos. Easy to Use — My Book desktop storage is ready to use out of the box so you can start transferring files, saving your memories and backing up right away. 4. Open the Recovery section: 2. 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